About

Raghavendra Srinivasarao is a Senior Manager of Software Engineering at ServiceNow with over 15 years of experience in the R&D and Product Engineering divisions. He has extensive experience in leading and mentoring software development, test/automation, and DevOps/CloudOps teams. With his expertise in Agile (Scrum, Kanban) and SAFe - Release Trains, he has a good product shipping experience across On-Prem & Cloud (SaaS & PaaS) - Enterprise Web Applications & Microservices. Raghavendra has a strong technical background, with programming experience in Java and scripting languages such as Shell and Groovy. He also has experience in CM & Orchestration, IaC, Cloud Services Development, UI, Backend, Automation, Containerization, Test Automation, Performance Testing, Security, and API testing for Enterprise applications/Portals. Additionally, he has experience in ETL, DWH/BI & Database testing for Enterprise Data Management products and has worked on Linux/System & Server Administration, Big Data/Hadoop Ecosystem components, Platform Certification, and Product Installation-Configuration, Build & Deployment Automation - including CI, CD & CT process and Cloud Operations. Raghavendra has worked with various cloud platforms such as Azure, AWS, GCP & OCI and has experience in Containerization using Docker & K8s - Orchestration. He has worked with AngularJS for UI and Rest APIs & Microservices - Spring Boot for Backend. He is also experienced in Cloud Services Development for Compute, Storage, Backup, Restore & Database services. Previously, Raghavendra was a Software Development Manager II at PayPal, where he managed Customer Self-Service Engineering teams. He was responsible for the Conversational-AI Platform for Chatbot and Customer Complaints Prevention. He also worked as a Senior Software Engineering Manager at Teradata, where he worked on Product Engineering, R&D (Analytic Applications), and Platform Certification. He was responsible for Product releases & Sustaining Engineering - Analytic Apps - On Prem & Cloud (Enterprise Apps & Micro Services), Automation Development & Quality Engineering for Analytic Applications, Performance Engineering for Analytic Apps, and Build, Deployment Automation, CI/CD & CT. Raghavendra holds an MBA in Information Technology Project Management from Sikkim Manipal Institute of Technology - SMU and a Bachelor's degree in Electrical and Electronics Engineering from JNTU. He has also completed Higher Secondary School in Mathematics, Physics &