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Raghu M

Technical Lead at Servion Global Solutions with expertise in CCaaS (NICE CXone)

About

Raghu M is a highly skilled Technical Lead with over 14 years of experience in the field of Contact Center and Banking. Currently, he is associated with Servion Global Solutions as a Technical Lead. With an in-depth understanding of the domain, he has worked on various tools like MTM, TFS, JIRA, JsTest (API Testing), Postman, QC, BugZilla, SQL, and Selenium. Raghu is a versatile professional who is looking for a position as a DevOps Engineer, AWS DevOps, or Automation Testing. He has previously worked as a Senior Software Engineer at Servion Global Solutions and as a Test Engineer at Indium Software. Raghu holds a Bachelor of Engineering degree in Computer Science from Madha Engineering College (Anna University, Chennai). His TechStack includes skills like Senior Software Engineer, test, SQL, DevOps, AWS, Selenium, Software Engineer, and SDET. With his vast experience and expertise in the field, Raghu is a valuable asset to any organization. He is a quick learner with excellent problem-solving skills and the ability to work under pressure. His dedication and commitment to his work have earned him a reputation as a reliable and efficient team player.

Education Overview

madha engineering college anna university chennai

Companies Overview

servion global solutions

indium software

edserv soft system ltd

Experience Overview

16 Years

Experience

Technical Lead

servion global solutions | Toronto, Ontario, Canada

2022 - Present

Technical Lead

servion global solutions | Chennai, Tamil Nadu, India

2019 - 2022

Senior Software Engineer

servion global solutions | Chennai, Tamil Nadu, India

2014 - 2019

Test Engineer

indium software | Chennai, Tamil Nadu, India

2011 - 2014

Engineer-Technology

edserv soft system ltd | Chennai, Tamil Nadu, India

2009 - 2011

Skills

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Agile Methodologies
Agile Testing
Amazon Web Services (AWS)
Ansible
API
Artificial Intelligence (AI)
Black Box Testing
Consulting
Contact Centers
Cxone
Design
DevOps
Docker
Git
GitHub
infra
Infrastructure
Interactive Voice Response (IVR)
IVR
Java
Jenkins
Jira
Manual Testing
MTM
MYSQL
Project Implementation
Quality Assurance
Requirements Analysis
SaltStack
Selenium Testing
Selenium WebDriver
Software Development Life Cycle (SDLC)
SQL
System Testing
Telecommunications
Terraform
Testing
TFS
Tortoise SVN
UAT
Web Services
WebDriver

Education

madha engineering college anna university chennai

Bachelor of Engineering - BE

2004 - 2008

Frequently asked questions

What company does Raghu M work for?

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Raghu M works for servion global solutions

What is Raghu M role in their workplace?

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Raghu M's role in their workplace is Technical Lead

What is Raghu M's tenure in their workplace?

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Raghu M's tenure in their workplace is 2.42 years

What is Raghu M's total experience?

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Raghu M's total experience is 16.00 years

What is Raghu M's LinkedIn profile?

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Raghu M's LinkedIn profile can be found here

What is Raghu M's email address?

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Raghu M's email address is mraXXXXXXXXXXXXXXXXom. Unlock here

What is Raghu M's phone/WhatsApp number?

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Raghu M's phone number is +14XXXXXXX33. Unlock here

What schools did Raghu M attend?

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Raghu M has attended madha engineering college anna university chennai

What companies has Raghu M worked with?

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Raghu M has worked with servion global solutions, servion global solutions, servion global solutions, indium software, edserv soft system ltd

What are some of Raghu M's skills?

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Raghu M has skills in Agile Methodologies, Agile Testing, Amazon Web Services (AWS), Amazon Web Services (AWS), Ansible, Ansible and more.

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