About

Rahul Haridwari is a Media Operations Engineer at Akamai Technologies with over 6 years of experience in the field of networking and media protocols. He has 3 years of experience as a Technical Support Engineer working with Cyberoam and Sophos Technologies and 1 year and 7 months of experience as a Media Operations Engineer at Akamai. Rahul has extensive knowledge and experience in various network protocols such as TCP/IP, DNS, DHCP, HTTP, HTTPS, TCP, and UDP. He is also proficient in media protocols and live streaming technologies such as HLS, DASH, and CMAF. Rahul has strong knowledge of HTTP, DNS, and TCP protocols and has worked with switching technologies such as LAN, Ethernet Frame, VLANs, and VTP. He is also experienced in routing technologies such as static routing, multicast routing, and dynamic routing protocols like OSPF, BGP, and RIP. Rahul has worked with various security technologies such as IPsec-VPN, SSL VPN, L2TP VPN, Cisco VPN client, Site to Site SSL VPN, RED, and has a basic knowledge of certificates. Rahul has experience in security profile administration, including antivirus, anti-spyware, vulnerability, URL filtering, file-blocking, intrusion prevention, zone protection, antispam, and DoS and DDoS attack prevention. He is also proficient in authentication methods such as AD, LDAP, SSO, and 2-way authentication. Rahul has a Bachelor of Engineering degree in Instrumentation and Control Engineering from Gujarat University. Currently, Rahul is working as an Application Engineer at Optimized Solutions, where he has a deep understanding of test and measurement instruments like oscilloscopes, spectrum analyzers, function generators, and digital multimeters. He provides technical demonstrations of products to customers, conducts electronic measurement-related research and development, and trains the company's and clients' engineers in products and services. Rahul also supports the sales team in resolving technical queries and performs primary diagnosis in case of customer complaints. In the past, Rahul has worked as a Technical Support Engineer L2-2 at Sophos, where he solved technical problems and delivered a profound customer experience. He handled customer complaints and escalations via phone, email, and remote desktop and configured and verified firewalls, VPN, IDS, IPS, and UTM devices' hardware and software operations using commands. Overall, Rahul has 10.20 years of relevant experience in the networking and media