About

Rahul Shekhar is a Senior System Analyst at Dell Technologies with 8 years of experience in IT services and solution support. He has a strong background in infra support role in Microsoft application and server products, with knowledge in MS Exchange Admin Center, Office 365 Admin, Server 2016. Rahul also has environment knowledge in cloud computing technologies and operations support model over Azure, VMware. In addition, Rahul has experience in technical support role for system engineering software applications configuration, support model for Citrix VDI configuration, MacBook, iPad, iPhone for MDM & Airwatch. He is proficient in monitoring applications dashboards through NNMi/AppDynamics to ensure Infra supports on high availability & optimization. Rahul has also worked in operational as entry level support role for Citrix Director, VSphere client/ Xen servers, SCCM tool and security for Windows patches update. Rahul has versatile technologies for enterprise Infrastructure support and has the ability to work independently with enthusiasm in a team. He is a quick learner and self-motivated. Currently, Rahul is working at Dell as a Senior System Analyst. Prior to this, he worked as a System Engineer at Dell and a Sr. Systems Engineer at Boeing. At Dell, Rahul was responsible for OS patch and SCCM management, McAfee encryption, Cisco devices support, Assets Management, Microsoft applications & configurations, MS Exchange Server, Storage knowledge, VPN, Xen Desktop Installation and Configuration environment setup, DG tools, Remote Support, Cisco application, SSO. At Boeing, Rahul was involved in IT Infrastructure & Incident Management, Deployment, Remote Support, SCCM patches update. McAfee Encryption data recovery, Linux environment support. Windows Server 2012 R2, Azure, Citrix Desktop, ESXi, VMware environment support for Infra setup. File server, VPN Support, SharePoint, Exchange, Office 365 Admin support. Entry level in network, MDM, Airwatch and WS1 environment support for iPhone, iPad, MacBook Pro, Microsoft application products, IT support and solutions. Rahul holds a Bachelor of Science (B.Sc.) in IT-Infra|CCNA|Azure|ITILv3|Vmware|Citrix|Office365|MCSA from Jetking and a Bachelor of Science - BS from Magadh University. His tech stack includes infra and Azure. With 8.36 years of relevant experience, Rahul is a skilled professional who can offer valuable contributions to any organization.