About

Rajat Nigam is a Lead Software Development Engineer at Barco with over 8 years of relevant experience in the information technology and services industry. He is a skilled professional in NodeJS, AWS, and Javascript. He holds a Bachelor of Technology (BTech) in Computer Science and Engineering from JSS Academy of Technical Education, Noida. Currently, Rajat is working as a Professional Services Manager at 3clogic, where he leads a team of 9 core developers, including 3 ServiceNow developers. His core focus is to provide integrated telephony solutions on ServiceNow for service desks across North America. He is also responsible for architecting the complex solutions that require AWS technologies integration with ServiceNow. Rajat leads the integration offering, keeping up to date with ServiceNow features to provide innovative solutions on ServiceNow and 3clogic to North America prospects and customers. Rajat has previously worked at 3clogic as a Principal Engineer and Senior Professional Services Engineer. In his previous roles, he led the team of 8 members technically, which was responsible for onboarding new customers, migrating or upgrading existing customers to another client builds. He successfully onboarded 20+ customers for 3Clogic and architected the solutions required in SOWs and other custom requirements of customers. He also designed the architecture for CRM Integration with 3clogic product using Chrome Extension. Rajat has developed reporting solutions to integrate 3clogic data with 3rd party applications like Monet Software. He has also written custom NodeJS applications, custom Mondrian Cubes for various reports of customers using backend database, and custom reporting applications for Duracell, Austin ISD, and CROWE. Rajat's technical expertise includes software engineering, AWS, NodeJS, integration, Javascript, and Salesforce. He has provided support to customers for analytics-based requirements. Rajat's strong technical skills and experience make him an asset to any team he works with.