About

Rajatha B M is an experienced Customer Experience professional with a track record of success in the tech industry. With over 7 years of relevant experience, Rajatha is currently serving as the Partner Success Lead at Setu, a leading fintech company. In this role, she is responsible for ensuring the success of Setu's partners by providing exceptional customer service and support. Prior to joining Setu, Rajatha worked at Razorpay, where she served as an Associate Manager and later as a Team Lead. During her time at Razorpay, she gained valuable experience in customer support, team management, and project coordination. She was instrumental in developing and implementing strategies to improve customer satisfaction and retention. Rajatha holds a Bachelor's Degree in Information Science and Engineering from B. M. S. College of Engineering, where she graduated in 2015. She also attended St. Helena's High School in Pune, where she completed her secondary education in 2009. With her strong background in customer experience and passion for delivering exceptional service, Rajatha is a valuable asset to any organization. She is a skilled communicator, problem-solver, and team player who is committed to achieving success for her company and its customers.