About

Rajeev Hegde is a seasoned IT professional with 9 years of experience in working in different ITSM suites like BMC remedy and ServiceNow. He is currently working as a Technical Consultant at LTI - Larsen & Toubro Infotech where he has hands-on experience in ServiceNow HRSD, Incident Management, Problem Management, Change Management, Service Catalog, and Asset management. Rajeev has extensive experience in developing application modules, Forms, fields, Related Lists, dependent fields, and integration using REST and SOAP web services. He also has hands-on experience in ServiceNow IT Operation management modules. Rajeev has a sound knowledge of various ITIL processes like Incident Management, Problem Management, Change Management, Configuration Management, and Asset Management. As a Certified ServiceNow System Administrator, Rajeev has completed ServiceNow Service Mapping Training and Flexera Flexnet Manager Implementation and Administration training. He has development and administration experience in BMC Remedy. Rajeev has previously worked as an Associate Business Consultant at Tech Mahindra and a Project Lead at Wipro. He has a relevant experience of 12.28 years in the IT industry and possesses expertise in UI, integration, web, and infra tech stack. Rajeev is proficient in configuring workflows, notifications, and templates. He has also developed application logic using UI Policies, Client Scripts, UI actions, Business rules, and Script includes. Rajeev has a proven track record of delivering high-quality work within tight deadlines and collaborating with cross-functional teams.