About

Rajendra Palorkar is a highly experienced Senior Director of Digital Experience Development at ServiceNow, with a career spanning over 26 years. In his current role, he leads global development, QA, and program management teams for customer-facing ServiceNow applications, including CSM, ITSM, Virtual Agents, NowMobile, ITBM, and NowPlatform. Rajendra's primary focus is on redesigning the customer interaction experience across multiple business units, with a particular emphasis on scaling his team for innovation, integration, automation, and technical architecture. Rajendra's strengths include business transformation strategy using ServiceNow, result-oriented agile solutioning and execution, people management, technology leadership, and organization change management. With his extensive experience in the field, he brings a wealth of knowledge and insights to his work, enabling him to deliver exceptional results for his clients. Prior to joining ServiceNow, Rajendra held senior positions at Oracle and Steel Authority of India Limited. At Oracle, he served as Director of Applications Development IT, where he oversaw mobile app development for Fusion CRM, gamification using Badgeville, and various other applications. At Steel Authority of India Limited, he worked as a Manager. Rajendra holds a PGD in PMIR from XLRI, Jamshedpur, and a B.E. from Barkatullah University. His tech stack includes QA and integration, and he is constantly updating his skills to stay abreast of the latest developments in the industry. Overall, Rajendra Palorkar is a seasoned professional with a proven track record of delivering outstanding results. He is a valuable asset to any organization and is committed to delivering the highest standards of excellence in his work.