About

Rajesh Naik is an accomplished Executive Director with over 20 years of experience in Customer Experience. He currently serves as the VP Engineering, Customer Experience at hotstar, where he leads the development of innovative solutions that enhance customer satisfaction and engagement. Rajesh is also responsible for driving the company's strategic initiatives to improve customer experience across all touchpoints. Prior to joining hotstar, Rajesh held senior management positions at Amazon, where he led the India Payments and Detail Page CX teams. He is highly skilled in managing cross-functional teams, building high-performance cultures, and delivering exceptional results. Rajesh's extensive experience in the e-commerce industry has equipped him with a deep understanding of customer needs and behavior, enabling him to create effective strategies that drive business growth. Rajesh holds a Master's degree in Computer Science from the Indian Institute of Technology, Bombay, and a Bachelor's degree in Computer Science from the University of Mumbai. He is a seasoned Senior Software Engineer with expertise in developing scalable, high-performance software applications. Rajesh has a passion for technology and is always up-to-date with the latest trends and developments in the industry. As an Executive Director, Rajesh is known for his strategic thinking, strong leadership skills, and ability to drive change. He is a results-oriented professional who is committed to delivering exceptional customer experiences. Rajesh is a valuable asset to any organization that seeks to improve customer satisfaction and drive business growth.