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Rajesh Rathod

Process Lead @ Google Operations Center

Contact Rajesh

Education Overview

k.j. somaiya institute of management studies and research

Companies Overview

google operations center

uber

dream11

vistaprint

myntra

aegis limited

vodafone

icall india limited

Experience Overview

16.9 Years

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Experience

Process Lead

google operations center | Hyderabad, Telangana, India

2021 - Present

Sr. Community Operations Manager

uber | Hyderabad Area, India

2019 - 2021

Director - Customer Success

dream11 | Mumbai Area, India

2017 - 2019

Associate Director - Customer Service

vistaprint | Mumbai Area, India

2017 - 2017

Senior Manager - Customer Service

vistaprint | Mumbai Area, India

2014 - 2017

Manager - Customer Service

vistaprint | Mumbai Area, India

2012 - 2014

Manager - Customer Service

myntra | Bangalore

2011 - 2012

Assistant Manager - Customer Service

aegis limited | Mumbai Area, India

2009 - 2011

Team Leader - Customer Service

aegis limited | Ahmedabad Area, India

2007 - 2009

Team Coach - Customer Service

vodafone | Ahmedabad Area, India

2005 - 2007

Customer Service Associate

icall india limited | Ahmedabad Area, India

2004 - 2005

Skills

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analytics

Business Development

Business Process Outsourcing (BPO)

Call Centers

Catalog Management

Communication

Constructive Feedback

Consulting

Contact Centers

Content Management

CRM

Customer Engagement

Customer Experience

Customer Experience Design

Customer Insight

Customer Lifecycle Management

Customer Relationship Management (CRM)

Customer Retention

Customer Satisfaction

Customer Service

Customer Service Operations

Digital Marketing

E-commerce

Emotional Intelligence

Employee Engagement

forecasting

Integration

Lead Generation

Leadership

Life Skills

Management

Management Information Systems (MIS)

Microsoft Excel

Microsoft Office

Microsoft Word

Mindfulness

MIS

Object-Relational Mapping (ORM)

Online Reputation Management

operations

Operations Management

Payments

People leadership

Performance Management

Personal Development

PowerPoint

Process Improvement

Program Management

Project Management

Resiliency

Senior Stakeholder Management

Social Media

social media

Stakeholder Management

Strategic Vision

strategy

Supply Growth

Team Management

Training

Trust and Safety

Vendor Management

WFM & MIS

Contact Details

Email (Verified)

rajXXXXXXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXX25

Education

k.j. somaiya institute of management studies and research

Master of Business Administration (M.B.A.)

2015 - 2018

Frequently asked questions

What company does Rajesh Rathod work for?

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Rajesh Rathod works for google operations center

What is Rajesh Rathod role in his workplace?

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Rajesh Rathod's role in his workplace is Process Lead

What is Rajesh Rathod's tenure in his workplace?

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Rajesh Rathod's tenure in his workplace is 3.42 years

What is Rajesh Rathod's total experience?

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Rajesh Rathod's total experience is 16.92 years

What is Rajesh Rathod's LinkedIn profile?

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Rajesh Rathod's LinkedIn profile can be found here

What is Rajesh Rathod's email address?

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Rajesh Rathod's email address is rajXXXXXXXXXXXXXXXXXXXXXom. Unlock here

What is Rajesh Rathod's phone/WhatsApp number?

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Rajesh Rathod's phone number is +91XXXXXXXX25. Unlock here

What schools did Rajesh Rathod attend?

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Rajesh Rathod has attended k.j. somaiya institute of management studies and research

What companies has Rajesh Rathod worked with?

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Rajesh Rathod has worked with google operations center, uber, dream11, vistaprint, vistaprint, vistaprint, myntra, aegis limited, aegis limited, vodafone, icall india limited

What are some of Rajesh Rathod's skills?

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Rajesh Rathod has skills in analytics, Business Development, Business Process Outsourcing (BPO), Call Centers, Catalog Management, Communication and more.

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