Rajeshwar Singh (Views are personal experiences)
Seasoned Delivery, Transformation , Project Management , Complex Solutions Architect and Strategic Leader
Education
• project management institute india
• apmg
• karnatak university
• niit
Companies
• accenture
• hcl
• wns global services
• concentrix
• mphasis
• genpact
• mc donalds
Experience
23 Years
Experience
Sr Enterprise Solution Architect / Sr Vice President - Solutions , Capability and consulting
accenture | Gurgaon, Haryana, India
2018 - Present
Associate Vice President - Solutions, Transitions and Pre Sales
wns global services | Gurgaon, India
2012 - 2014
Group Manager - Solutions, Transitions and Service Delivery (Operations)
hcl | Noida Area, India
2008 - 2012
Service Delivery Leader - ( CITI Card Services– Inbound Customer Service , Sales and Back Office)
concentrix | Gurgaon, India
2007 - 2008
Deliver Head (Collections, Tech Helpdesk , Order Mgmt & Voice , Email , Chat Customer operations
hcl | New Delhi Area, India
2004 - 2007
Skills
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Account Management
analytics
architecture
banking
Bid Banagement
BPO
Business Analysis
Business Development
Business Intelligence
Business Process Improvement
Business Process Re-engineering
Call Centers
Client Engagement
Communication
Consultants
Consulting
CRM
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Customer Support
Design
E-commerce
financial services
Healthcare
infra
Infrastructure
Inside Sales
Leadership
Mailroom Operations
Management
Manufacturing
Offshoring
operations
Operations Management
Outsourcing
People Management
Performance Management
PMP
PMP Trained
Pre Sales Consulting
Pre-sales
Presentations
PRINCE2 Practitioner ®
Process Improvement
Process Reengineering
Program Management
Project Management
Proposal Management
Proposal Writing
Retail
Retail Banking
RFx Process
Sales
Sales Operations
Senior Software Engineer
Service Delivery
Service Line Planning
Six Sigma
Solution Architecture
Solution Development
Solution Implementation
Solution Selling
Strategy
strategy
Team Management
Technical Support
Telecom Collections
Telecommunications
test
testing
Transformational Leadership
Transformational Projects
Transition Management
Vendor Management
Contact Details
Email (Verified)
rajXXXXXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX58Education
project management institute india
Project Management Professional (PMP)
2022 - 2025
apmg
PRINCE2 Practitioner ®
2013 - 2013
karnatak university
Master of Business Administration (MBA)
2012 - 2013
niit
GNIIT
1997 - 1998
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