About

Raka Guha is a seasoned IT Delivery and Operations Manager with over 9 years of experience in leading large, complex projects across diverse cross-functional teams and geographic regions. With a focus on Retail, Raka has expertise in Trade promotion management & Evaluation (Customer development), Distributor management System(DMS) and Credit rating domain in Banking. Raka has a proven success record of leading large teams and projects with diverse technologies. Her key strengths lie in a can-do attitude along with a sense of ownership to drive complex projects to success. She is an expert in Agile and Waterfall model of Project management and has hands-on experience in Java, Advanced Java, Jenkins (CI tool), and Oracle. Raka has rich experience in managing .Net, Microsoft Technology projects for 3+ years and has expertise in Test driven development and Testing Automation. Raka is well-versed in Project/Delivery Management (END TO END Implementation) and has experience in automation end to end release cycle using Jenkins. She has expertise in Project Management Tools Jira, Confluence Rally, and methodology Agile /Scrum. Raka has experience in Business Engagement (requirements gathering, analysis and designing solution based on client requirements) and Global Stakeholder Management. She has managed teams of 20-25 people and has experience in finalizing yearly Technical roadmap for products. Raka has IT Budget Management worth 3.5 million Euros and has experience in Project Financial Reporting (e.g. Budget vs Actuals). She has stabilized IT operations across 21 countries and has the ability to work with multiple vendors to produce high-quality deliverables that meet or exceed timeline and budgetary targets. With international exposure of 2 years, Raka has driven innovation/automation initiatives with expertise in Chatbot/RPA Delivery and has domain knowledge in Retail and credit rating agency. Currently working as a Senior Technical Program Manager at Amazon, Raka has managed applications to make catalog defect-free. In her previous roles at Amazon, she has managed products at a large scale to all Amazonians without any business disruption. Raka holds a Bachelor of Technology (BTech) in Information Technology from VIT and an I.C.S.E from Sacred Heart Convent School Jamshedpur. She has relevant experience of 13.95 years and her tech stack includes Java, Jenkins, CI/CD, QA, and Integration.