About

Rakesh Chandalia is a highly experienced Product Manager, Agile Coach, Program Manager, and Project Manager with over 14 years of relevant experience. He is currently working with Publicis Sapient in Bengaluru as a Program Manager, where he has demonstrated excellence in Product Management, Management Reporting, Cross-functional Coordination, and Stakeholder Management. Rakesh has a proven track record of delivering seamless projects, as evidenced by his achievement of selling close to 98K units and achieving a $65 million target during the holiday sale of GameStop. He has a good understanding of product design and has been involved in wireframe design. Rakesh has also improved development team productivity by 20% by engaging all stakeholders and providing timely feedback. Rakesh is an expert in project prioritization, planning and scheduling, portfolio alignment, documentation/archives, stakeholder relationship management, KPI/SLA adherence, risk assessment/mitigation, and quality assurance. He has attained high customer satisfaction through on-time delivery with zero defects and has received multiple appreciations from clients for executing multi-million programs within stipulated timely parameters. Rakesh has managed prestigious clients, business partners, industry leaders, vendors, and other key stakeholders such as GameStop, PwC, Robert Bosch, Sasken, Solipsys Labs, Vimarshana, Iprimed, Ethnus, Robosoft Technologies, Thomson Reuters, and Bizotic. He has exhibited leadership in spearheading the entire transition operations right from scratch, including process stabilization, performance monitoring, key metrics development, resource deployment, and stakeholder reporting. Rakesh is experienced in managing delivery frameworks and process transition projects for streamlining related activities as per quality standards. He has a proven track record of excellence in driving process improvements initiatives throughout the operations, improving operating performance of transactions through performance enhancement initiatives. Rakesh has a Bachelor's degree in Electronics from MNIT and is currently pursuing a Product Leadership program from the Institute of Product Leadership. He is skilled in product management, QA, and Salesforce. Rakesh is a resourceful professional who maintains relationships with clients to achieve quality product and service norms by resolving their service-related critical issues.