About

Rakesh TM is an experienced Site Reliability Engineer at VMware with over 6 years of relevant experience in the industry. He possesses a professional attitude towards service and is an expert in Tools/Site Reliability Engineering and Technical support for industry-standard applications running on on-prem infrastructure and multi-cloud platforms. Rakesh is a confident linguist with excellent communication skills and a high level of project management and IT skills. He has a good knowledge of monitoring tools configuration and troubleshooting, including vROPS, LogInsight, Zenoss, Thousand Eyes, Op Manager, Solarwinds, Footprint Servers, BMS(Schneider), and Icinga. He also has basic knowledge of troubleshooting Linux VM’s and Windows VM’s and knowledge on Network services Tools (Infoblox, AVI, Aruba Clearpass, F5). Rakesh fosters relationships across different business units, developing integrations between monitoring and collaboration tools with service owners, establishing processes to help team members exercise good judgment. He has experience in IAM related tasks in public clouds (GCP, Azure, and AWS) and has enhanced JFrog Artifactory as Binary repository manager. Rakesh has worked with Act Fibernet as a former NOC engineer, managing IP allocation, providing technical support L1, L2 Troubleshooting, and monitoring customer-related service issues. He possesses excellent organizational, communication, analytical, and troubleshooting skills and has been involved in thorough testing of L2 devices before installing them in the field. Rakesh holds a Bachelor of Engineering degree in Electrical, Electronics, and Communications Engineering from Govt. SKSJT Institute. He also has a PUC degree from DVS Composite PU College, Shimoga, and an SSLC degree from Sri Guru Krupa High School, Giriyapura, Kadur(Tq). Rakesh is proficient in SRE, AWS, infra, Azure, GCP, Software Engineering, testing, Python, Jenkins, and Mobile technologies. He is currently looking for a suitable position with a reputable and forward-looking company.