About

Rakshit Sharma is an experienced Head of Technology at FashionDx with a solid background in software engineering, data science, and machine learning. With over 8 years of relevant experience, he has worked with various companies, including AnswerIQ, where he served as a Data Scientist. At AnswerIQ, Rakshit was responsible for developing a Query Deflection product that successfully handled over 100,000 queries a day, deflecting around 12-15% of queries without the need for an agent. He used text summarizing and fixed HTML-rules to create segments from all the knowledge articles and employed light gradient boosted trees to classify queries to a particular segment. Rakshit also implemented the engineering pipeline for data ingestion and transformation to support the above machine learning model and provided chat-bot support for customer service. Before joining FashionDx, Rakshit worked as a Freelance Software Engineer, where he honed his skills in various technologies. He holds a Master of Technology (M.Tech.) degree in Computer Science from IIT and has a strong tech stack that includes CNN, Data Scientist, Research Scientist, ML, and Software Engineer. As Head of Technology at FashionDx, Rakshit is responsible for leading the technology team and driving the development of innovative solutions to enhance the company's operations. He is a strategic thinker and problem-solver who is passionate about leveraging technology to deliver value to customers. Rakshit is a results-driven individual who is committed to achieving excellence in everything he does.