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Ramandeep Kaur
Client account management at CIBC
About
Ramandeep Kaur is an experienced Credit Card Support Representative currently working at TD. With a strong background in the food industry, Ramandeep has developed skills in cooperation, decision-making, multitasking, and cardiopulmonary resuscitation (CPR). She is passionate about her work and is a strong professional with a focus on software engineering. Ramandeep's education includes a degree in Software Engineering from Centennial College and a Bachelor of Engineering in Computer Science from Panjab University. With almost four years of relevant experience, Ramandeep has also worked as a Security Associate at SamsonShield Inc. and as a Supervisor at AW Restaurants Inc. As a Credit Card Support Representative at TD, Ramandeep is responsible for providing top-notch customer service to clients. She is skilled in resolving issues and answering queries related to credit cards. Ramandeep's experience in the food industry has equipped her with strong multitasking abilities, which she applies to her current role to manage multiple client requests simultaneously. Ramandeep's passion for her work is evident in her dedication to providing excellent customer service. She approaches her work with a positive attitude and is always willing to go the extra mile to ensure her clients are satisfied. With her strong communication skills and ability to work well in a team, Ramandeep is an asset to any organization she works with.
Education
• centennial college
• panjab university
Companies
• cibc
• td
• samsonshield inc.
• click labs
Experience
3.3 Years
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Experience
Skills
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Account Management
Accounts Receivable (AR)
Analytical Skills
Attention to Detail
banking
Business Insights
Business Relationship Management
Business Requirements
Cardiopulmonary Resuscitation (CPR)
Cash Collection
Communication
Computer Literacy
Conflict Resolution
Contact Centers
Critical Thinking
Customer Experience
Customer Relations
Customer Service
Decision-Making
Electronic Funds Transfers
Finance
Interpersonal Skills
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft Word
Multitasking
Negotiation
Operations
Organization Skills
Passionate about work
Phone Etiquette
Policies & Procedures
Presentation Skills
Problem Solving
Problem solving
Product Knowledge
Record Keeping
Research
Research Scientist
Sales
security
Service Levels
SharePoint
Software Quality Assurance
Team Motivation
Teamwork
Time Management
Contact Details
Email (Verified)
ramXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
centennial college
Software engineering
2018 - 2019
panjab university
Bachelor of Engineering - BE
2013 - 2017
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