Ramesh Narayanaswamy
Sr Director, Technical Program Management at Salesforce
About
Ramesh Narayanaswamy is a Technical Program Manager at Salesforce, where he currently serves as Senior Manager for Technical Program Management. He is responsible for driving the product planning and execution engine that enables Salesforce's Industries Cloud to rapidly scale and deliver high-impact solutions for different verticals, including healthcare, financial services, consumer goods, public sector, loyalty, surveys, manufacturing, automotive, and insurance. With almost 17 years of relevant experience, Ramesh has a proven track record of success in program management, product management, and delivery management. Prior to joining Salesforce, he worked at Thoughtworks as Delivery Manager and Principal Consultant, where he drove the delivery of a portfolio of products in the retail segment for the largest account of Thoughtworks. His key roles and responsibilities included overall program management for the product teams, budget management, driving cost reduction initiatives to increase team efficiency, people management of a 100+ member product and engineering team, and stakeholder management, among others. Before Thoughtworks, Ramesh worked at General Electric as Director of Program Management for GE Digital and GE Healthcare (ASEAN, Africa, and South Asia Countries). In this role, he was responsible for driving strategic programs to enhance commercial intensity, deliver operational excellence, and drive customer satisfaction for the Sustainable Healthcare Solutions (SHS) business of GE Healthcare, which spans across 70 countries in India, South Asia, ASEAN, and Africa. He managed key digital programs that enhanced salesforce effectiveness, digitized operations, and deployed global commercial tools like Apttus to the regional business users. Ramesh holds a Bachelor of Technology degree in Electrical Engineering from the National Institute of Technology Calicut and completed his secondary education from Delhi Public School, Noida. He has expertise in Salesforce, product management, Spark, Elastic Search, Jenkins, Golang, mobile, iOS, web, and Android technologies.
Education
• iit bombay indian institute of technology bombay
• nit calicut national institute of technology calicut
• delhi public school noida
Companies
• salesforce
• thoughtworks
• general electric
• tcs
Experience
17.6 Years
Experience
Delivery Manager - Principal Consultant || Program Manager
thoughtworks | Bengaluru Area, India
2017 - 2020
Director, Program Management, GE Digital and GE Healthcare (ASEAN, Africa and South Asia Countries)
general electric | Bangalore
2015 - 2017
Commercial & Digital Tools Leader, GE Healthcare India & South Asia
general electric | Bengaluru Area, India
2013 - 2015
Project Manager, Corporate IMLP (Information Management Leadership Program)
general electric | Global
2008 - 2010
Skills
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analytics
Artificial Intelligence (AI)
Communication
CRM
Customer Relationship Management (CRM)
Generative AI
Healthcare
Hiring
Leadership
Manufacturing
pmp
Product Launch
Product Management
product manager
Program Management
Retail
Sales
Salesforce
Scrum
Stakeholder Management
strategy
Contact Details
Email (Verified)
ramXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
iit bombay indian institute of technology bombay
MBA
2006 - 2008
iit bombay indian institute of technology bombay
MBA
2006 - 2008
nit calicut national institute of technology calicut
B Tech
2000 - 2004
delhi public school noida
1989 - 2000
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