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Ramesh Narayanaswamy

Sr Director, Technical Program Management at Salesforce

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About

Ramesh Narayanaswamy is a Technical Program Manager at Salesforce, where he currently serves as Senior Manager for Technical Program Management. He is responsible for driving the product planning and execution engine that enables Salesforce's Industries Cloud to rapidly scale and deliver high-impact solutions for different verticals, including healthcare, financial services, consumer goods, public sector, loyalty, surveys, manufacturing, automotive, and insurance. With almost 17 years of relevant experience, Ramesh has a proven track record of success in program management, product management, and delivery management. Prior to joining Salesforce, he worked at Thoughtworks as Delivery Manager and Principal Consultant, where he drove the delivery of a portfolio of products in the retail segment for the largest account of Thoughtworks. His key roles and responsibilities included overall program management for the product teams, budget management, driving cost reduction initiatives to increase team efficiency, people management of a 100+ member product and engineering team, and stakeholder management, among others. Before Thoughtworks, Ramesh worked at General Electric as Director of Program Management for GE Digital and GE Healthcare (ASEAN, Africa, and South Asia Countries). In this role, he was responsible for driving strategic programs to enhance commercial intensity, deliver operational excellence, and drive customer satisfaction for the Sustainable Healthcare Solutions (SHS) business of GE Healthcare, which spans across 70 countries in India, South Asia, ASEAN, and Africa. He managed key digital programs that enhanced salesforce effectiveness, digitized operations, and deployed global commercial tools like Apttus to the regional business users. Ramesh holds a Bachelor of Technology degree in Electrical Engineering from the National Institute of Technology Calicut and completed his secondary education from Delhi Public School, Noida. He has expertise in Salesforce, product management, Spark, Elastic Search, Jenkins, Golang, mobile, iOS, web, and Android technologies.

Education

• iit bombay indian institute of technology bombay

• nit calicut national institute of technology calicut

• delhi public school noida

Companies

• salesforce

• thoughtworks

• general electric

• tcs

Experience

17.6 Years

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Experience

Senior Director, Technical Program Management

salesforce | Bengaluru, Karnataka, India

2023 - Present

Director, Technical Program Management

salesforce | Bengaluru, Karnataka, India

2021 - 2023

Senior Manager, Technical Program Management

salesforce | Bengaluru, Karnataka

2020 - 2021

Delivery Manager - Principal Consultant || Program Manager

thoughtworks | Bengaluru Area, India

2017 - 2020

Director, Program Management, GE Digital and GE Healthcare (ASEAN, Africa and South Asia Countries)

general electric | Bangalore

2015 - 2017

Commercial & Digital Tools Leader, GE Healthcare India & South Asia

general electric | Bengaluru Area, India

2013 - 2015

Program Manager - Services CRM, US and Canada

general electric | Bangalore

2010 - 2013

Project Manager, Corporate IMLP (Information Management Leadership Program)

general electric | Global

2008 - 2010

Software Engineer

tcs | Mumbai Area, India

2004 - 2006

Skills

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analytics

Artificial Intelligence (AI)

Communication

CRM

Customer Relationship Management (CRM)

Generative AI

Healthcare

Hiring

Leadership

Manufacturing

pmp

Product Launch

Product Management

product manager

Program Management

Retail

Sales

Salesforce

Scrum

Stakeholder Management

strategy

Contact Details

Email (Verified)

ramXXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXXXX

Education

iit bombay indian institute of technology bombay

MBA

2006 - 2008

iit bombay indian institute of technology bombay

MBA

2006 - 2008

nit calicut national institute of technology calicut

B Tech

2000 - 2004

delhi public school noida

1989 - 2000

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