About

Ravi Kumar is a seasoned IT professional with over 10 years of experience in the BFS domain. He is currently an Associate at JPMorgan Chase & Co. where he leverages his expertise to deliver exceptional results. He is a certified automation engineer with an impressive track record of handling production issues with business users, completing service and information requests, providing runbooks to Level 1 support teams, and automating tasks by creating and deploying shell scripts and stored procedures in client tools. Ravi has a wealth of experience working with top-tier companies, including Capgemini and TCS. During his time at Capgemini, he was responsible for bug identification and fixes, deployment of code fixes into the subversion system and SDLC process, and providing code change suggestions and automation ideas in client tools. At TCS, he gained experience as a System Engineer and Service Desk Associate, where he handled Level 2 activities for banking applications using UNIX and Oracle, created scripts and tested them in testing environments, and automated tasks by creating small applications to avoid or reduce manual tasks. Ravi holds a B.Tech in Information Technology from Jaipur Engineering College and Research Center, Jaipur, a Polytechnic Diploma in Information Technology from Birla Technical Training Institute, Pilani, and a Senior Secondary degree in Science (PCM) from Tagore Central Acadamy, Suratgarh. He is proficient in test and Javascript and has a relevant experience of 12.79 years. Overall, Ravi is a highly skilled and experienced IT professional with a strong focus on automation and delivering exceptional results. His expertise in the BFS domain and his ability to handle complex production issues make him a valuable asset to any organization.