About

Ravina Jain is a highly experienced Senior Manager in Technology with extensive hands-on management experience. She possesses the necessary skill sets to inspire, lead, develop, and motivate a team of professionals. Ravina thrives under pressure and is confident in dealing with ambiguity within very short timeframes, managing complex processes through to resolution. She is a true people person, always striving for the best customer experience outcomes whether external or internal from first contact to end of delivery. Ravina believes in building lasting relationships through transparency, credibility, communication, and trust. Currently, Ravina is serving as a Senior Technical Support Manager at anarock. In her current role, she is responsible for managing the technical support team, ensuring the timely resolution of customer issues, and providing excellent customer service. Prior to this, she worked as a Senior - Tech & Product Support at Mobikon Asia Pte Ltd and as a Solution Integrator in Fault Management Department at Ericsson. Ravina completed her Bachelor's Degree in Information Technology from Mody Institute of Technology & Science, Sikar, in 2013. She also attended St. Paul's Sen Sec School for her high school education. With 7.93 years of relevant experience, Ravina has honed her skills in technical support, management, and customer service. She is a committed technical support executive who can manage complex processes with ease and deliver excellent results.