About

Ravindra Dhongade is a Senior Executive at Vodafone India Services P. Ltd. with over 12 years of experience in the IT industry. He has a strong background in production support engineering, having worked at IBM India Pvt Ltd. Pune and WDC Company Ltd Kolkata. Ravindra is skilled in creating shell scripts for automating manual processes and SQL and PL/SQL scripts for Unix OS and BSCS 6.0 database. He has received appreciation from management for his contributions to automating daily reconciliation with the subscribers’ data of CDRs to avoid revenue loss. Ravindra has experience in ensuring smooth functioning of pre-and post-bill cycle activities and BSCS 6.0 rating batch operations. He has mentored newly joined team members and supervised 3-4 team members, ensuring that the team works in accordance with the SLA. Ravindra has also been responsible for handling the reconciliation module and doing rating & billing of in-roamers and out-roamers CDR, Switch, GPRS, MMS & VAS files within SLA to avoid revenue loss. He has handled the bill cycle process (BCH), debugging errors both specific disputes with subscribers as well as system-specific errors. Ravindra has a Master's degree in Computer Applications from Bharati Vidhyapeeth University, Pune. He is proficient in SQL and test technologies. Ravindra has contributed towards automating daily reconciliation with the subscribers’ data of CDRs to avoid revenue loss and has actively participated in the Global Delivery Framework initiative. His skills in creating shell scripts for automating manual processes and SQL and PL/SQL scripts for Unix OS and BSCS 6.0 database have been recognized by his past employers. Ravindra is a dedicated and experienced professional who has made significant contributions to his field. He is a team player and has mentored new team members, ensuring that they work in accordance with the SLA. Ravindra is a valuable asset to any organization that values production support engineering expertise.