About

Renuka Chaudhary is a highly skilled System Engineer with over 9 years of experience in IT operations, application support, and services. Currently working at amex as a Service Delivery Engineer, Renuka is responsible for managing IT services and ensuring smooth operations. She is a certified Servicenow professional and has expertise in ITIL V3 incident management and change management. Before joining amex, Renuka worked at fiserv as a System Engineer, where she gained valuable experience in managing IT operations and providing application support. She also worked as a Corporate Trainer at koenig solutions, where she trained professionals in project management (ITIL). Renuka holds a B.Tech degree in Electrical Engineering from Punjab Technical University. She is a quick learner and has a strong understanding of IT systems and technologies. She is passionate about staying up-to-date with the latest industry trends and technologies to provide the best possible solutions to her clients. Renuka's expertise in IT service management, incident management, and change management has helped her develop a strong understanding of the IT landscape. She is a proactive problem-solver who is always willing to go the extra mile to ensure that her clients' needs are met. Overall, Renuka Chaudhary is a highly skilled and experienced System Engineer who has a strong understanding of IT operations and services. With her expertise in ITIL V3, Servicenow, and project management, she is a valuable asset to any organization.