About

Richa Jha is a seasoned Product Manager, Coder, and UX Experience specialist with over 7 years of experience in coding, designing, and delivering products for major Fortune-500 companies such as Citi, LPL Financial, Cognizant, and Dell. Currently, she is pursuing her MBA + MS in Digital Technology at Questrom School of Business, Boston University. Richa's expertise lies in three broad areas - technical acumen, user empathy, and cross-functional collaboration - which she leverages to build state-of-the-art products. Her previous work experience as a technology consultant involved working with key business stakeholders to define the user experience design strategy and product roadmap while implementing the code that goes behind the product. She has also worked with engineering leads on sprint planning, daily standup meetings, retrospectives, resource allocation, and project management against roadmap execution. Richa's professional skills include customer experience design, agile project management, enterprise data protection, financial services technology consulting, user interface technologies, scrum planning, market research, business and data analysis, and technical skills such as Agile and DevOps Transformation, Angular, JavaScript, ReactJS, HTML, Advanced Microsoft Excel, and Front-end Development. Currently, Richa is working as a Senior Software Developer at Dell, where she has initiated and supervised diverse project modules targeted at enhancing product efficiency, user experience, and compliance for DP series appliances. She has liaised across global teams in China, the US, and India to streamline product management efforts. In addition, she has strategized and facilitated Python-based product automation, acted as a direct supervisor to 8 trainees, and improved product efficiency by 20% through incorporating client feedback through 100+ escalation meetings with clients. In the past, Richa has worked as a Software Developer II at Dell and an Associate Software Developer at Synechron. At Dell, she led the Agile project management based user interface design and development for PowerProtect DP Appliance, which provides enterprise-grade data protection capabilities for clients across the US. At Synechron, she implemented an anti-money laundering compliance module for Citi Private Bank, enabling accelerated tracking of $460B high net worth customers. Richa holds a Bachelor of Technology in Electrical and Electronics Engineering from RTU and is expected to complete her MBA + MS in Digital Technology from Questrom School of Business, Boston University in 2023. She is proficient in various technologies such as Software Engineering, Product Management, Front