About

Rishan Suleman is a highly skilled Salesforce Platform Engineer with over 5 years of relevant experience in the field. Currently working at Alcon, he is responsible for designing and implementing Salesforce solutions that meet the business needs of the organization. Prior to his current role, Rishan worked at Accenture as a Senior Software Engineer and Application Development Analyst, where he gained extensive experience in Salesforce.com administration and development. He was responsible for creating workflows for automated lead routing, lead escalation, and email alerts, and was well-versed in all stages of the Software Development Life Cycle (SDLC). Rishan has a Bachelor of Engineering degree from NMAM Institute of Technology, where he gained a strong foundation in software engineering and SQL. He is highly proficient in Salesforce, with hands-on experience in Apex (triggers, classes), Visualforce pages, JS, and Data Loader. He has created profiles and roles based on organizational role hierarchy, implemented record-level and field-level security, and configured sharing settings. Rishan has also been involved in gathering customer requirements from business user teams spread over Sales, Marketing, and Customer Service, and has developed field and page layout customization for standard objects like Account, Contact, and Leads. He has performed data analysis and migrated data from SQL Server database to Salesforce, and has worked on various Salesforce standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards, and Reports. In addition, Rishan has created new custom objects, assigned fields, custom tabs, and components, and has created custom reports based on business needs and associated them with dashboards. He has also worked on workflow rules, page layouts, approval processes, tasks, email alerts, field updates, and outbound messages to manage workflow and approvals. Overall, Rishan is a highly skilled Salesforce Platform Engineer with a strong background in software engineering and SQL. He has a proven track record of designing and implementing Salesforce solutions that meet the business needs of organizations, and is a valuable asset to any team.