About

Rishi Pandey is a Senior Technical Program Manager at Amazon with over 10 years of experience in strategic technical project management and customer experience. He is an alumnus of the prestigious Indian Institute of Management and has a verifiable track record in fields such as new business analysis, business process mapping, quality and audits, operational cost control, project management, and vendor management. Rishi has extensive experience in managing full-stack teams in different geographies and running large digital transformations. He is proficient in using Agile methodology, Kanban, and managing operations across multiple clients and geographies in the technology space. He has experience working with multiple vendors, cross-functional engineering, and business teams to set up, stabilize, and scale new product operations. Apart from his technical skills, Rishi is also an accomplished people manager and has experience managing teams that work directly with him. He has a proven track record of delivering data/analytics heavy projects into the domain of US healthcare and helping to improve customer experience and eventually up-scale, retain and build a long-term partnership. Rishi's past experience includes working as a Customer Engineering Manager at Innovaccer, where he was responsible for delivering data/analytics heavy projects into the domain of US healthcare. He has also worked as a Customer Engagement Technology Lead at Adobe, where he was responsible for project delivery and customer experience for AEM Projects from the engineering front using Agile Methodology. Rishi holds an Executive Post Graduate Diploma in Management from the Indian Institute of Management and a Bachelor of Technology (B.Tech) in Information Technology from Ajay Kumar Garg Engineering College. He is proficient in Senior Software Engineering, infra, AWS, iOS, Azure, Mobile, Java, and Android. With 8.78 years of relevant experience, Rishi is a highly skilled and accomplished professional in the field of technical program management.