About

Ritesh Agarwal is a seasoned product engineering and delivery leader with over 19 years of rich cross-functional experience in IT. He is a certified SAFe Agilist, PMI-ACP, and PMP, and an alumnus of the prestigious Indian Institute of Technology, Delhi. Ritesh is currently the Global Head of Delivery at Import.io, where he is responsible for driving delivery excellence, customer success, and growth for the global delivery team. He brings in structure, tools, processes, best coding standards & practices, scalability, reusability, and the mindset of "build-it-right-the-first-time" to his role. Prior to joining Import.io, Ritesh worked as a Delivery Manager at Nagarro, where he focused on delivery excellence, customer success, and consulting on digital/innovation journeys for enterprise global programs. He is a "Disciplined Agilist" and passionate Agile Coach, having worked as an Agile Servant Leader & Digital Transformation Specialist with teams to adopt the Agile mindset and design-thinking. Ritesh has experience in product/project/people management and successful delivery of multi-million globally distributed programs in a managed-services & value-added product partnership model under stressed timelines, with a deep understanding of the entire Enterprise Software Development Life Cycle. He has delivered multiple complex enterprise systems with domains including manufacturing, industrial automation, education, banking, insurance, ecommerce, healthcare, systems integration, and HCM. Ritesh is a 4DX (4 Disciplines of Execution by Franklin Covey) Implementation Champion for effective results-focused action-oriented execution of Wildly Important Goals. His top 5 strengths, according to Gallup StrengthsFinder®, are Analytical, Responsibility, Discipline, Consistency, and Achiever. He is also a Gallup Entrepreneurial Profile 10, with top 4 talents in Profitability (Business-focus), Delegator, Selling (Promoter), and Knowledge, and an entrepreneurial style of Strategic (Confidence, Profitability & Selling). Ritesh's key competencies include large portfolio delivery management, program management & account farming, product engineering & delivery management, enterprise Agile coaching, IT consulting and pre-sales, business relationship and operations management, process consulting & defining governance model, budgeting, P&L ownership (with increased profitability) and risk management, systems integration, data analytics & business intelligence, hiring talent and building leadership pipeline, customer relationship management, and mobile solutions and cloud computing. He is a strong believer in