About

Ritesh Mundhara is an experienced Service Delivery Manager with a demonstrated history of working in the financial services industry. He has led cross-border delivery teams, enabling ITIL, SRE principles, and Automation. Currently, Ritesh is working as an SDM Site Reliability Engineer at American Express, where he is driving and supporting innovations as part of the American Express Technology SRE team. Ritesh has a wealth of experience, having spent 16.21 years in the industry. He has worked at American Express in various roles, including SDM and Project Delivery Manager, leading major technology application development and support. Ritesh has a degree in Research Scholar (MSIT) from Carnegie Mellon University, where he studied Computer Software Engineering. He has a strong technical background, with expertise in SRE. As an SDM Site Reliability Engineer at American Express, Ritesh is responsible for ensuring the reliability and availability of critical systems. He is passionate about driving innovation and implementing new technologies to improve system performance and reliability. Ritesh is a highly skilled professional with a strong track record of delivering results. He is an excellent communicator and collaborator, able to work effectively with cross-functional teams to achieve common goals. With his extensive experience and technical expertise, Ritesh is a valuable asset to any organization.