About

Riya Kapoor is an Associate Product Manager at ServiceNow with a passion for building scalable products that solve user pain points. She is a skilled storyteller who believes in the power of stories to create lasting impressions. With a background in product management, user research, wireframing, prototyping, UI, and UX, Riya possesses a diverse set of skills that allow her to create products that are both functional and aesthetically pleasing. Riya has experience working as a full-stack .Net developer at Infosys and as a User Experience Designer at Bit Field Solutions. Her work at Bit Field Solutions involved creating a customer journey plan for a project called 'Share A Flat' that aimed to connect students with flat owners. She generated concepts based on user research and created workflows, storyboards, and prototypes to communicate them. Riya is a graduate of NMIMS, where she earned a Bachelor of Technology degree in Information Technology. She also attended Delhi Public School, Ludhiana, where she completed high school with a 92% score. In addition to her work experience and education, Riya has a vast array of technical skills, including Java, C#, SQL, Jira, Angular, Web API's, Cucumber, Selenium, Automation, Python, Spark AR, Figma, Adobe Premiere Pro, Sony Vegas, Snapseed, and Adobe Photoshop. Her diverse skill set enables her to work across multiple domains and industries. Overall, Riya has 2.78 years of relevant experience and is passionate about creating products that make a difference in people's lives. She is a dedicated team player, constantly striving to improve her skills and knowledge to create the best possible products.