About

Robin Craft is a seasoned Product Support Engineer with over 26 years of experience in the industry. Currently, she holds the same position at Carrier, where she provides technical support to the company's products. With her extensive knowledge in the field, Robin is responsible for ensuring that Carrier's products meet the highest standards of quality and performance. Prior to her current role, Robin worked in several positions at Carrier, including Quality Engineering Lab Technician. In this role, she was responsible for conducting quality tests on products, analyzing data, and providing recommendations for improvements. Robin also worked as a Service Technician at Fitzgerald & North Mechanical Services, where she gained valuable experience in troubleshooting and repairing mechanical equipment. Robin's educational background includes a degree from IWU National & Global and Ivy Tech Community College. Her education, coupled with her extensive work experience, has equipped her with the necessary skills to excel in her field. Throughout her career, Robin has demonstrated a strong work ethic and an unwavering commitment to excellence. She is a problem solver who is always willing to go the extra mile to ensure customer satisfaction. Robin's technical expertise, coupled with her ability to communicate effectively, has made her a valuable asset to every organization she has worked for. As a Product Support Engineer, Robin is passionate about providing exceptional technical support to customers and ensuring that they receive the best possible experience with Carrier's products. With her extensive experience and expertise, Robin is well-positioned to continue making significant contributions to the industry.