About

Ronak Sharma is an experienced Manager with over 7 years of experience in the internet industry. Currently working as an SDS Manager at Amazon, Ronak has a demonstrated history of excelling in Project Resourcing, Management, SAP ERP, Management Information Systems (MIS), and Payroll. Ronak holds a Master of Business Administration (M.B.A.) degree focused in Marketing & Finance from the prestigious New Delhi Institute Of Management. He also holds a Bachelor of Commerce (B.Com.) degree from Delhi University. Prior to his current role at Amazon, Ronak worked as a Site Head - International Operations at OYO where he managed operations for Middle East and India with 600+ FTEs at 5 different locations. His KPIs included Business Planning, Vendor Management, Forecasting as per SOW, Revenue generation through contact centers, Business analytics, Hiring, training and managing performance, and he was a core member of special projects at organizational level. Ronak also has experience working at Amazon as a Team Manager. In this role, he worked with the functional leaders and other internal groups to build scalable processes, designed and drove process metrics, executed and implemented SOX compliance procedures & Six Sigma Methodologies, and was responsible for data analysis (weekly & monthly) for measuring SL performance to ensure continuous improvement and growth. He was also responsible for identifying and eliminating barriers to operational delivery, project delivery, productivity, and quality. Ronak is a strong operations professional with a proven track record of success. His expertise in project management, resourcing, and operations make him a valuable asset to any organization.