About

Rounak Agarwal is a highly skilled Quality Assurance Tester with over 4 years of experience in Manual Testing and Automated Testing for Web-based Applications. He is currently employed as a Member of Technical Staff – QA at ManageEngine (Zoho), where he is responsible for ensuring the quality of ServiceDesk Plus and AssetExplorer – a help desk management software with ITIL, Assets, Software, CMDB, Change, Projects, Purchase, Contract, SLA, Service Catalog, Reports management, and much more. Rounak's expertise lies in Automated UI and Functionality testing with regular report generation, Automated REST API testing using existing frameworks with regular report generation, pioneering Load and Performance testing to help grasp product production and behavior, and administering Product Release and Release plans with environment setups. He has also explored informal Test Case Documentations for Issues and Features and owned up Test cases documentation for Issues and Feature development with continuous updating. Rounak has worked on features varying on frameworks like REST API, Modules, Network, Product Integration, Native app, and Web app. He has accomplished Issues varying from UI, Functionality, Network, Environments, and Security. Rounak holds a Bachelor of Technology (BTech) degree in Computer Science from SRM University. He also completed his Secondary School education from Sprindales Secondary School, Kota, and his Elementary education from St. Anthony's School, Kurseong. Rounak's technical expertise includes test, Software Engineer, QA, Web, UI, and Integration. With over 8.36 years of relevant experience, Rounak is a highly motivated and detail-oriented professional who is passionate about delivering high-quality products. He is an excellent team player and has established half-weekly meetings to interchange ideas and improve teamwork. Rounak is always looking for ways to improve his skills and stay up-to-date with the latest industry trends and technologies.