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Saikat Dutta
Senior Operations Analyst ||Microsoft Endpoint Management Engg. || Azure IAM || ITSM & ITIL || Application & Cloud Engg. || CEFR Certified || Ex-Capgemini
About
Saikat Dutta is a highly motivated and self-directed Senior Software Engineer with a specialization in multiple IT domains including Active Directory, ADFS, HTML, SQL, Oracle Cloud IAM/UAM, ServiceNow, Cisco Unified IPT, VPN, LAN/WAN, AS/400 User Account Access, SMTP configurations, Windows 10, Salesforce.com, Remote Desktop Engineer, End user support, Software installation, Java Installation for required Softwares, Access Management, Incident Management, Quality Management, User account creation, O365 Admin Centre, Windows 8 & 10 admin, Network, and Printing Management. With 4.44 years of relevant experience in the IT industry, Saikat has proven his expertise in Microsoft Endpoint Management Engineering, OCI Certification, ITSM & ITIL, and Application & Cloud Engineering. He is an ex-Capgemini employee and currently serving as a Software Engineer at Capgemini. Saikat holds a Bachelor of Technology degree in Electrical, Electronics, and Communications Engineering from the Academy of Technology, where he graduated in 2018. His tech stack includes Software Engineering, SQL, Java, and Salesforce. Saikat is a multitasker and can work with minimal supervision, making him a valuable asset to any team.
Education
• academy of technology
Companies
• bpm llp
• capgemini
Experience
5.9 Years
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Experience
Skills
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Active Directory
Azure
Cloud Infrastructure
Customer Service
Escalations Management
html
IBM AS/400
Identity & Access Management (IAM)
Incident Management
ITIL
Java
Knowledge Management
Microsoft Azure
Microsoft Office
Microsoft Outlook
Office 365
operations
Quality Management
Remote Desktop
Salesforce
Salesforce.com
Servicenow
Software Engineer
SQL
Technical Support
User Access Management
VPN
Windows
Windows 10
Windows Administration
Windows Server
Contact Details
Email (Verified)
dutXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX34Education
academy of technology
Bachelor of Technology
2014 - 2018
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