About

Saksham Ahuja is a skilled Customer Support Engineer currently working at Rippling. He specializes in support optimizations and enhancement monitoring for MySQL based database management tools. With over 7 years of relevant experience, Saksham has developed expertise in MySQL administration, Linux/UNIX, AWS and Amazon RDS deployments, Performance Tuning, Replication, Unix Shell Scripting, and Python. Prior to his current role, Saksham worked as a Technical Support Engineer at Atlassian and Webyog. At Webyog, he was a part of the Quality Assurance and Support Team, addressing client concerns and feedback regarding one of the database monitoring products of Webyog, Monyog. He worked in a 24x7 environment providing technical assistance and resolution of product issues to varied clients via different means such as email, IM and on-call services. He also assisted the Sales team in product demos with sound technical information regarding the product and resolved technical queries regarding product functionalities to clients. Saksham has also performed extensive market comparisons with other competitive database monitoring tools and provided inputs for enhancements in the same. Saksham holds a Bachelor of Technology (BTech) degree in Information Technology from Manipal Institute of Technology. He has also completed his schooling from Ryan International School. His tech stack includes MySQL, AWS, QA, Python, test, and Big Data. Saksham is a dedicated and hardworking individual who is always ready to take on new challenges and learn new skills.