Samrat Guha
Customer Success Manager| 17 Years of Retail( B2C),Channel(B2B), Inside Sales ,Distribution Management & Corporate Sales|| New Join in Edutech| Cultural Diversity Experience-in Hospitality ,Travel &Tourism, Real Estate.
Education
• welingkar institute of management
• institute of hotel management catering technology applied nutrition goa
Companies
• ufaber
• square yards
• acquist realty dsp properties
• club7holidays
• sotc travel ltd.
• thomas cook
• oberoi hotels resorts
Experience
15 Years
Experience
Skills
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Account Management
Analytical Skills
Attention to Detail
Budgeting
Business Development
business development
Business Growth
Business Strategy
Client Follow-Up
Coaching
Communication
Concierge Services
CRM
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Daily Operations
Demos
Design
Event Management
Flights
Foreign Exchange (FX) Trading
Franchising
Guest Recovery
Hospitality Management
Hotels
Inside Sales
International Education
Interpersonal Skills
Itineraries
Key Account Management
Leadership
Market Research
Marketing
marketing
Marketing Strategy
marketing strategy
Multitasking
Negotiation
New Business Development
Online Travel
operations
Operations Management
P&L Management
People Management
Presentation Skills
Product Development
Recruiting
Reservations
Revenue Analysis
Sales
Sales Excellence
Sales Management
Sales Negotiation
Sales Strategy Development
Strategic Partnerships
strategy
Study Abroad Programs
Team Development
Team Management
Telemarketing
Travel Management
User Acquisition
Visas
Yield Management
Contact Details
Email (Verified)
samXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX98Education
welingkar institute of management
MMM 2010-2013
2010 - 2013
institute of hotel management catering technology applied nutrition goa
B Sc in Hospitality and Hotel Administration
2003 - 2006
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