About

Samrat Paul is an accomplished operations and supply chain management professional with over 8 years of experience in the food delivery, F&B, logistics, supply chain, and shipping industries. He is currently the Director - National Last Mile Operations Head at Zepto, a fast-growing unicorn in the delivery space. In his current role, Samrat is responsible for driving operational excellence and improving last-mile delivery capabilities across the country. Prior to joining Zepto, Samrat worked at Swiggy, where he held various senior management positions, including Senior Manager - Head - Remote Operations and Special Projects - West and Senior Operations Manager - Functional Excellence Group - West Region. During his time at Swiggy, Samrat was instrumental in driving process improvements, optimizing delivery networks, and enhancing customer experience. Samrat holds a post-graduate degree in Business Administration from SDA Bocconi, a renowned business school in Italy, and has completed post-graduate programs in business from SDA Bocconi Asia Center. He also holds a Bachelor of Technology in Naval Architecture and Marine Engineering from Maharashtra Academy of Naval Education and Training. Samrat is skilled in Supply Chain Management, Operations Management, Microsoft Excel, and SAP PM. He is a product manager with a passion for driving operational excellence and delivering exceptional customer experience. Samrat is a strategic thinker with excellent problem-solving skills and a proven track record of delivering results.