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samuel leopold
user assistance developer
About
Samuel Leopold is an experienced User Assistance Developer currently working at SAP. With almost 30 years of relevant experience, Samuel has worked in various roles in technical writing and documentation management. Before joining SAP, Samuel worked at Lifewatch as a Technical Writer, where he was responsible for creating and maintaining technical documentation. Prior to that, he served as Senior Principal Manager of Technical Documentation and Writer at WMS Gaming, where he managed a team of writers and oversaw the creation of user manuals, installation guides, and other technical documentation. Samuel holds a Bachelor's degree from Loyola University New Orleans and a Master's degree from Tulane University, both located in New Orleans, Louisiana, in the United States. He has a strong educational background in writing and literature, which has contributed to his exceptional technical writing skills. In his current role at SAP, Samuel is responsible for creating user assistance content for various SAP products and services. He works closely with developers, product managers, and other stakeholders to ensure that the content is accurate, concise, and easy to understand. Samuel is known for his excellent communication skills, attention to detail, and ability to work well in a team environment. He is a problem solver, always looking for ways to improve processes and make things more efficient. Overall, Samuel Leopold is an experienced and highly skilled User Assistance Developer who has made significant contributions to the technical writing and documentation field over the course of his career.
Education
• loyola university new orleans
• tulane university
Companies
• sap
• lifewatch
• wms gaming
• 3com
• clear b2b
• penta corporation
Experience
30.5 Years
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Experience
senior principal manager of technical documentation and writer
wms gaming | las vegas, nevada, united states
2009 - 2015
Skills
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adobe acrobat
agile methodologies
captivate
confluence
content management
cross functional team leadership
department budgeting
documentation
dreamweaver
editing
framemaker
gaming industry
green belt
hiring employees
html
illustrator
indesign
ixiasoft cms
jira
kaizen
madcap flare
management
manuals
microsoft office
microsoft word
online help
oxygen xml editor
photoshop
powerpoint
process improvement
project management
quality assurance
robohelp
sharepoint
six sigma
snagit
software documentation
team leadership
technical communication
technical documentation
Technical Documentation
technical writing
testing
training
visio
Contact Details
Email (Verified)
samXXXXXXXXXXXXXXXXXXXetMobile Number
+18XXXXXXX16Education
loyola university new orleans
1990 - 1992
tulane university
1987 - 1990
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