About

Sandeep Saxena is a highly skilled Sr. Technical Engineer with over 9 years of relevant experience in the IT industry. He is currently working at Tanla Platforms Limited where he handles a wide range of responsibilities related to messaging, server management, and employee retention. Sandeep has a strong technical background and is proficient in a variety of technologies such as AWS, Ansible, Docker, PHP, MySQL, Jenkins, DevOps, Python, and Java. He has extensive experience in PostgreSQL, MySQL DB, shell scripting, and LVM, UFW, user and group management in Linux. Additionally, he has worked with AWS S3, R53, ACM, LB, EC2, IAM, VPC, Cloud Front, and Ansible. Apart from his technical expertise, Sandeep is also a Soft-Skills Trainer for email etiquette and voice training. He has experience in support via call, chat, WhatsApp, email, and Skype. He is also knowledgeable in GIT SCM and maintaining server logs for application and kennel. In his previous roles, Sandeep has worked with 3m Digital Networks Pvt Ltd as a Sr. DevOps and Tech Support Lead and with TCS as a Senior Associate. At TCS, he worked on the BANCS application and handled client databases. Sandeep holds a Master of Computer Applications degree from Pd Dr Dy Patil College of Engineering, Pune. He is skilled in controlling employee attrition rate and preparing RCA for arising issues to retain the client. He has experience in handling messaging servers related to delivery, submission, and REST API for messaging, voice API (Flow Architect), and two-way SMS. Sandeep is also familiar with Linux downgrade/upgrade, rollback, stream disable, enable, SMS firewall, SS7 (Signaling System-7 Protocol), POSTMAN, and Wireshark. He is currently exploring Jenkins, CI-CD, and Docker. With his diverse skill set and extensive experience, Sandeep is a valuable asset to any organization.