About

Sankar V is a highly experienced Technical Lead in E-commerce, with a strong background in Application and Production Support in the retail industry. He possesses extensive knowledge and skills in Magento, PHP, MySQL, Linux, Magento Order Management System, and various other systems used for Products/Price/Stock management. With a Master of Science (MSc) in Information Technology from KSR College Of Tech, Sankar is a strong information technology professional. Currently working at m. h. alshaya co., Sankar manages a team and supports 100+ websites across Middle East countries. He is responsible for managing vendor resource access, providing KT to newly joined resources, and ensuring timely extension of access. He sets up weekly calls with the DEV team to discuss critical issues and prioritize JIRA tickets to fix issues permanently. Sankar also sets up weekly calls with the cloud infra team to discuss open issues and requests to upsize server capacity based on demand. Sankar works 24/7 to support and monitor the order, product, and price flow proactively. He provides big campaign support like Back Friday, Cyber Monday, Ramadan, and Christmas, and troubleshoots server-level issues. Additionally, he resolves business/brand compliance and customer issues. Sankar monitors websites using New Relic, Google Analytics, and Rabbit MQ. In case of P0 or P1 issues, he sets up a war room call and resolves the issue. He uses Service Now incident management tool to create incidents/requests. In his past roles at tech mahindra and ascendum solutions, Sankar worked as a Product Lead and a Software Engineer, respectively. He was responsible for E-commerce Production Application Maintenance, Magento Module Development, PHP, MySql, Flex Developer, and other relevant areas. Sankar's tech stack includes Senior Software Engineer, New Relic, PHP, MySQL, Mobile, Web, infra, and Software Engineer. With 13.96 years of relevant experience, Sankar is a highly skilled and knowledgeable Technical Lead in E-commerce.