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Santosh Singh
Assistant Manager||Operation management|| Team management|| SLA management|| Client management|| Escalation management|| Quality management|| SOP, KPI, KPA, KRA etc.
About
Santosh Singh is a highly experienced Quality Analyst at EXL Services Pvt Ltd, with a career spanning over 16 years in the IT/BPO industry. He has a strong background in developing commercial and industrial applications in client-server environments. Santosh possesses extensive knowledge in application design and development using web development tools such as Asp3.0, ASP.NET, VbScript, JavaScript, HTML/DHTML, MySQL, Oracle (SQL,Pl/Sql). Currently, Santosh is working in the Wholesale/Retail Websites domain and has a good understanding of troubleshooting technical problems. He is a team player and has the ability to work independently. His goal is to hold a challenging and responsible position in a reputed software development organization and to stand out as a distinction face in the IT world. Santosh's specialties include ASP.NET3.5/4.0 with C #, SQL Server 2005, Asp3.0, VbScript, JavaScript, HTML/DHTML, MySQL, and Oracle (SQL,Pl/Sql). He has worked with EXL Services Pvt Ltd as a Senior Associate and with virtualemployee pvt ltd. as a Sr. Software Engineer in the past. Santosh holds a Master's degree in Computer Applications from Indira Gandhi Rashtriya Mukta Vishwavidyalaya, where he also completed a Certificate Program in Computer & Information Sciences. He completed his Bachelor's degree in Zoology (Hons) from Magadh University. Santosh's technical skill set includes SQL, QA, Javascript, MySQL, Web, Software Engineer, dotNET, and ASP.NET. With 16.69 years of relevant experience, Santosh is a valuable asset to any organization he works with.
Education Overview
• indira gandhi rashtriya mukta vishwavidyalaya
• magadh university
Companies Overview
• exl
• virtualemployee pvt ltd.
• planman media
• aipls
• prophecy tech
Experience Overview
18.5 Years
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