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Saswati Priyadarshini

Customer-Focused | Aspiring Associate Product Manager | Passionate about Building User-Centric Products

About

Results-oriented professional with 3+ years of experience in customer success and technical support, consistently exceeding client expectations and driving revenue growth. Proven ability to identify and analyze customer needs, translate them into actionable product requirements, and collaborate effectively with cross-functional teams to deliver impactful solutions. Demonstrated success in onboarding, training, and retaining customers, fostering strong relationships and advocating for their needs. Skilled in utilizing CRM tools (Freshdesk, HubSpot, Intercom) to streamline processes and enhance customer satisfaction.

Education Overview

centurion university of technology and management

Companies Overview

launchpad by coolhax labs

zetwerk

pagarbook

tech mahindra

Experience Overview

6.9 Years

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