About

Satyam Agarwal is a seasoned Group Product Manager with over 7 years of experience in product management and operations. He has a proven track record of building successful products from scratch, defining the vision and roadmap for products, and building and leading product teams. Currently, Satyam is the Group Product Manager at Cashfree, where he is responsible for driving the product strategy and roadmap for the company's payment gateway and banking products. Prior to this, he served as a Senior Product Manager at GetMega and a Product Manager at BlackBuck. During his time at BlackBuck, Satyam launched a product that provided accidental insurance to the company's drivers. He took end-to-end ownership of the product, from ideation to launch, and was responsible for designing the business workflows, developing the product, training and supporting the drivers, and launching the product successfully. He also drove the redesign of the driver app to improve the driver experience, increasing the number of order documents uploaded per order by 25%. Additionally, he built the Proof of Delivery hardcopy submission feature from scratch in the driver app, leading to a decrease in the percentage of PODs uncollected after 30 days from 70% to 30%. He also built a feature to collect bank account details of BlackBuck drivers from the driver app, resulting in a 60% decrease in the percentage of drivers without bank accounts. Satyam holds an MBA from the Indian Institute of Management, Calcutta, and a Bachelor of Technology in Computer Science and Engineering from the Indian Institute of Technology (IIT). He is a skilled product manager with expertise in building successful products and leading cross-functional teams.