About

Saurabh Gupta is a highly accomplished President of Research and Advisory at HFS Research, with a passion for solving business problems and bringing big ideas to life. He oversees HFS' global research and advisory services, managing a team of analysts across the US, Europe, and Asia-Pacific. Saurabh is a recognized thought leader and passionate problem solver in the global services industry, with nearly two decades of experience across enterprise, provider, advisory, and analyst roles. Saurabh is an expert in advising senior executives on business transformation initiatives with a strategic mindset and execution orientation. He has authored over 150 research reports, is a frequent speaker, and is regularly quoted in industry publications. He is well-known for spotting disruptive trends like As-a-Service, Cloud, Analytics, Robotics, and predicting their implications for different stakeholders. He brings to the table a combination of subject matter expertise and structured thinking with effective collaboration and communications. Prior to his current role, Saurabh worked with Genpact as a Strategy Leader for CFO Services and Consulting. He also worked with Abbvie as Director of BPO Strategy and Consulting, where he led Everest Group's BPO research practice. His areas of expertise span across horizontal BPO services, including F&A, HR, and procurement outsourcing, and industry-specific BPO, including banking, capital markets, and insurance BPO. Saurabh holds an MBA from the Indian Institute of Technology, Bombay, and a Bachelor of Engineering in Mechanical from Delhi Technical University. He is a Research Scientist with relevant experience of 19.61 years. Saurabh lives in Chicago with his wife and daughter and is a fan of Indian cricket and European soccer. He is still trying to comprehend American football.