About

Saurav Kale is a Customer Success Engineer at CleverTap, a user analytics and engagement tool that helps marketers and product managers understand their users' behavior in real-time. With a Bachelor's degree in Computer Science from the International Institute of Information Technology, Saurav has over three years of experience in the field of customer success. In his current role at CleverTap, Saurav is responsible for ensuring that clients are getting the most out of the platform and achieving their business goals. He works closely with clients to understand their needs and provide them with customized solutions that meet their requirements. Saurav's expertise in user analytics and engagement has helped clients to improve their user engagement and retention rates. Prior to joining CleverTap, Saurav gained experience in various industries, including healthcare and e-commerce. He has a strong background in customer service and has worked with clients from diverse backgrounds. Saurav's experience in customer success has taught him the importance of building strong relationships with clients and understanding their needs. Saurav's education from the International Institute of Information Technology and his experience in customer success make him a valuable asset to any team. He has a passion for helping clients achieve their goals and is always looking for ways to improve the customer experience. With his strong communication skills and analytical mindset, Saurav is well-equipped to help clients succeed in today's competitive market.