About

Seshu Reddy is a seasoned professional with over 20 years of experience in the technology industry. He is a skilled DevOps and Product/Program Manager with expertise in SaaS, DevSecOps, CloudOps, and Data Storage. Seshu is also experienced in Customer Engineering, Technical Account Management, and Escalation Management. Currently, Seshu is working as a Senior Manager of Product Management at Opsmx, where he is responsible for NetApp Manageability software products such as DFM and Oncommand Unified Manager 5.x. He is also an SME for Ops Manager and Performance Advisor suite of products within Oncommand Unified Manager. Seshu is known for his excellent troubleshooting skills, root cause analysis, and project management abilities using Agile Process and Scrum Framework. In the past, Seshu has worked with renowned companies like Jfrog and NetApp. At Jfrog, he functioned as a Single Point of Contact/Account Management for managing technical issues and product trainings. He also worked as a Technical Advocate for NetApp customers and handled reports such as installed NetApp Filers, support case statistics, project tracking, and uptime analysis. At NetApp, he worked as a Technical Program Manager for Customer Experience and Quality, handling customer escalations, debugging ONTAP kernel, and troubleshooting trainings delivered to L3 and L2 engineering support teams. Seshu holds a Bachelor's degree in Electronics and Communications Engineering from Madurai Kamaraj University. He is also experienced in mentoring and training activities and has excellent leadership skills for cross-functional team coordination. Seshu's proficiency in DevOps, product management, and test makes him a valuable asset to any organization he works with.