About

Shah Imran Ibrahim Shah is a highly skilled Senior Manager in Customer Experience and Insights, with over 8 years of experience in the field. He is a Customer Success Manager Certified Professional, a Customer Success Manager Advance Certified Professional, and a Gainsight NXT Certified Administrator. He is also a Red Hat Certified System Administrator, a Bitcoin Certified Professional, and an IBM Hyperledger developer certified. Currently working as a Gainsight System Administrator at Wiley, Shah Imran has previously worked with Commvault as a Customer Success Operations Associate and Gainsight Admin, and with Gainsight as a Customer Success Consultant-Client Outcomes Manager. He has a wealth of experience in customer retention and onboarding, and is an expert in Gainsight administration. Shah Imran holds a Bachelor of Engineering degree in Computer Engineering from the Government College of Engineering Jalgaon, which he completed in 2012. He also holds a 12th-grade degree in Sciences, General from KM Asghar Husain College, which he completed in 2007. Shah Imran's technical skills are impressive, with Bitcoin being his primary area of expertise. He has a deep understanding of the technology and is well-versed in its applications. Overall, Shah Imran is a highly skilled professional with a proven track record of success in the field of customer experience and insights. He is a dedicated and hardworking individual who is always looking for ways to improve processes and drive results.