About

Shambhawi Rai is a seasoned Product Manager with 8.44 years of experience in the software industry. Currently, she is a Product Manager at Gainsight, where she is responsible for building solutions to save time to value by working closely with multiple teams and cross-functional groups. She is involved in developing a marketplace for the customer success platform for Gainsight. Shambhawi has a strong background in software development and testing. Prior to joining Gainsight, she worked as a Software Development Engineer In Test at Time and as a System Analyst at Sonata Software. Her experience in software development and testing has given her a deep understanding of the technical requirements needed to build successful products. At Gainsight, Shambhawi is responsible for deciding what to build by working closely with application teams, customers, sales, services, customer success, engineering, and other cross-functional groups to prioritize new features and functionality based on business objectives and engineering estimates. She develops user stories, acceptance criteria, and initial wireframes and partners with engineering in building technical requirements. She also partners with design in making sure mockups are ready. Shambhawi collaborates daily with the engineering team in a fast-paced Agile/Scrum development process to deliver new features and functionality. She ensures smooth release by coordinating product releases among the engineering, marketing, customer success, and sales teams. She also selects and maintains relationships with technical vendors, such as email service providers. Shambhawi has a Bachelor of Technology in Computer Science from Jain University, which she completed in 2014. Her tech stack includes product management, testing, and software engineering. Overall, Shambhawi is a highly skilled Product Manager with a strong technical background and a proven track record of delivering successful products.