About

Shankar Elumalai is a highly experienced Solution Architect at Ericsson with over 12 years of experience in the industry. He is currently responsible for providing solutions to complex business problems and overseeing the technical aspects of Ericsson's projects. With his expertise in mobile technology, he has been instrumental in managing MVNO mobile operations for five countries at a leading international cable and mobile company. Shankar's roles and responsibilities include being the primary point of contact for any MVNO mobile-related issues and queries. He has a sound understanding of the end-to-end architecture of mobile technology, from ordering a mobile product to provisioning/activation and charging/rating/routing of calls, and has considerable knowledge of Mobile Number Portability (MNP) flows. He has worked on core components such as Amdocs ACC v6, v9, Ericsson EMA, EMM, MiO, HSS, SAPC, middleware applications such as Oracle Fusion Framework (OFF) and OSB, and Clarify CRM. Apart from his expertise in mobile technology, Shankar is also responsible for incident management, problem management, and new project activities such as the launch of LTE and B2B customer management. He performs Root Cause Analysis (RCA) for incidents and provides analysis reports and trends. Shankar's educational background includes a Bachelor of Technology (B.Tech.) in Information Technology from the Institute of Road and Transport Technology. He has worked with Ericsson and Prodapt in the past, where he held senior positions as a Solution Integrator and Senior Software Engineer, respectively. Overall, Shankar Elumalai is a highly skilled and knowledgeable Solution Architect with a wealth of experience in the mobile technology industry. His technical expertise, coupled with his ability to manage complex projects, makes him a valuable asset to Ericsson.