About

Shankar Sarkar is a skilled Solutions Consultant with over 6 years of experience in the technology industry. Currently, he is associated with Whatfix as the Head of Sales Engineering for the Americas. In this role, he leads the Sales Engineering team and is responsible for understanding prospects' pain points, leading discovery, and delivering technical presentations to prospects and customers. He also manages technical proof of concepts and responds to functional and technical elements of RFIs/RFPs. Shankar is a product expert who conveys feature input and customer requirements to Product Management teams and liaises with the Engineering, Product, Marketing, and Sales teams to provide consultative technical expertise for all customer needs. Prior to his current role, Shankar worked with Infobip as a Presales/Solution consultant driving SaaS and On Prem solutions for EMEA/MENA and Indian markets. His focus was on solutions pertaining to WhatsApp APIs, Voice, SMS, and Google RCS to leading companies in India spanning across the Financial, Retail, On-Demand, and Hospitality sectors, which led to the acquisition of logos of some of the biggest customers in those verticals. Shankar completed his Bachelors in Electronics & Communication Engineering before pursuing an MBA from Xavier Institute of Management, Bhubaneswar. He also worked with Capgemini India/Sweden for close to 2 years as a Senior Software Engineer, where he was responsible for doing an end-to-end data migration of the organization- SKF. Shankar's technical expertise includes product management and software engineering. He has a diverse educational background that includes a Bachelor of Technology (B.Tech.) in Electronics and Communication Engineering, an MBA in Business Administration, Management, and Operations, and a strong foundation in Science from his Higher Secondary and Class X education.