About

Shashank Mahajan is an experienced Assistant Manager in Platform and Cloud Operations at Remote DBA Experts with over 13 years of relevant experience. He has a strong background in research, software engineering, integration, and infrastructure. Prior to his current role, Shashank worked as a Technical Consultant at HCL where he developed and guided team members in enhancing their technical capabilities and increasing productivity. He was responsible for monitoring and tracking tickets/change requests and managing SLAs. He also prepared and submitted status reports for minimizing exposure and risks on the project or closure of escalations. Shashank has a proven track record of understanding client requirements and documenting them for automation/enhancement of the process. He provided recommendations to the supervisor on the design/change of HR processes based on their implications in HCL context, best practices through competitor analysis, and research material available. Shashank also worked as a Solutions Architect at Navisite where he analyzed and defined clients' business strategy and determined system architecture requirements to achieve business goals. He formulated strategic plans for component development to sustain future project objectives. He gathered detailed business requirements and use cases and translated technical specifications into product requirements. Shashank created team strategies and established project scopes of work, communicated project deliverable timeframes, and benchmarks to clients. He also developed data architecture design to facilitate targeted customer analysis. Shashank holds a Bachelor's degree from Delhi University. He is a highly skilled professional with a strong work ethic, attention to detail, and excellent problem-solving skills. He has a passion for continuous improvement and performs root cause analysis on an ongoing basis. With his technical expertise and leadership abilities, Shashank is an asset to any organization.