About

Shashwat Gupta is a competent and result-oriented professional with over 8 years of experience in the areas of finance and accounts, process management, team management, operations management, customer relations management, reporting, and analysis. He is currently working as a Team Lead at Capgemini, where he is responsible for reviewing and commenting on revised models received from clients, analyzing expenses and vendor bills, calculating taxes, auditing and analyzing claims processed by the team, and ensuring workload is completed on time. Shashwat is an expert in mapping business requirements and coordinating in developing them in line with pre-set guidelines. He is adept in implementing procedures to facilitate a high-quality customer experience while adhering to the SLA within TAT. He is motivated and goal-driven with strong work ethics, continuously striving for improvement coupled with excellent administrative aptitude and the commitment to offer quality work. Shashwat's specialist skills include accounts payable, customer relations, customer satisfaction, customer service, customer support, and team management. He has experience in preparing MIS reports for monitoring movement of key business indicators to facilitate decision making. He has also conducted training for new hires and cross-trained resources. Shashwat holds a Master of Business Administration (MBA) in Accounting and Finance from Shobhit University and a Bachelor of Commerce (B.Com.) in Accounting and Finance from Zakir Husain College. He is a specialist in accounts payable and has experience in customer relations, customer satisfaction, customer service, customer support, and team management. Overall, Shashwat is a diligent and committed professional with excellent skills in finance and accounts, process management, team management, operations management, customer relations management, reporting, and analysis. He is a valuable asset to any organization he works with.