About

Shathanand Rao is a highly experienced and customer-centric product leader in the e-commerce market. As the VP of Product Management at API Holdings (PharmEasy), he drives a consultation strategy on website, mobile usability, and conversion rate optimization (CRO). With a broad understanding of the industry and e-commerce experience, he is considered a utility player both internally and externally to the business, touching all facets of the business including marketing, support, product management, engineering, operations, business development, and strategy. Shathanand has a proven track record of building payment products that solve payment challenges across different category facets. He has previously served as the Product Leader for Payments at PhonePe and as the VP of Product Management at PharmEasy. Currently, he is working as an Escalation Engineer at Dell, where he is involved in Exec and High-Level tech escalation. Shathanand holds a Bachelor's degree in Computer Science from Vishveshwaraiah Technological University. With 16.87 years of relevant experience, he has a strong background in product management, senior software engineering, and mobile development. Throughout his career, Shathanand has demonstrated his ability to lead cross-functional teams and drive business growth through customer-centric product strategies. He is a hands-on leader who is passionate about delivering exceptional customer experiences and driving innovation in the e-commerce industry.